;

Head of Project Management, Utility Software in Minnesota, Minnesota, United States

The Head of Operations will be responsible for the overall direction and management of projects through designated project managers, ensuring consistency with established processes, efficiency across projects and customer satisfaction. The Head of Operations strives to standardize and introduce economies of repetition in the execution of projects. The Head of Operations is the source of documentation, guidance and metrics on the practice of project management and project execution. This includes coaching, mentoring and guiding the project managers to a successful completion of their committed projects.

Responsibilities

  • Organize the Operations in such a way as to provide the most efficient use of the project managers and project leads focusing on the on-time delivery of the project backlog while exceeding customer expectations.
  • Lead project managers in such a way as to help them be more efficient with their time, manage their customer expectations, implement change order and claim management strategies, report accurately on the progress/forecast and manage risks as they come and go on the project.
  • Manage projects directly and in doing so: define and track project scope, goals, schedule, budgets, risks and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Ensure that all project schedules are managed and maintained in one tool, from which accurate reports can be generated. Use these reports to reflect and predict resource loading requirements based on skill need.
  • Initiate Agile project management techniques that focus on meeting the customers changing needs over the lifecycle of the project.
  • Effectively communicate and manage expectations to team members and stakeholders in a timely and clear fashion.
  • Set priorities for project managers and resource managers to aid them in solving the day to day resource conflicts.
  • Identify resource needs in the Operations team which go beyond the project managers and project leads.
  • Report on the overall status of all projects on a monthly basis. Report on “trouble” projects on a weekly basis, while working with the management and engineering teams to remove the “trouble” areas and deliver successfully.
  • Maintain customer relationships which allow for an escalation process which leads to fair and mutual solution creation.
  • Develop best practices and tools for project execution and management.
  • Support sales channel campaigns with a Bid Management team that can understand the delivery process and provide critical information to the bid process.


Qualifications

  • 10+ years of Project Management experience with complex software systems
  • Direct management responsibilities for a large team in a matrix organization
  • Bachelor’s Degree in a related field is required
  • Demonstrated leadership skills
  • Proficient with Microsoft Office products to include advanced excel and project skills
  • Ability to lead a team though change management

Spencer Ogden is acting as an Employment Agency in relation to this vacancy.

More Jobs From Spencer Ogden - USA

JOB SEARCH

Keywords / job title / skill / company

Type any location in the box above, or select below :
Africa
Asia & Pacific
CIS
Europe
Middle East
North America
South America
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas, The
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
British Virgin Islands
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Democratic Republic of the
Congo, Republic of the
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Curaçao
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Islas Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern and Antarctic Lands
Gabon
Gambia, The
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab
Liechtenstein
Lithuania
Luxembourg
Macau
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestinian territories
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Islands
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Barthélemy
Saint Helena
Saint Kitts and Nevis
Saint Lucia
Saint Martin
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the Islands
South Sudan
Spain
Sri Lanka
Suriname
Svalbard
Swaziland
Sweden
Switzerland
Taiwan
Tajikistan
Tanzania, United Republic of
Thailand
The Former Yugoslav Republic of Macedonia
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (US)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe

Country, town, city or postcode

--Web2New--