Commercial Operations Specialist in Asia Pacific-Malaysia-Kuala Lumpur-KUALA LUMPUR, Not Specified


Role Summary


This position reports to the Commercial Operations Region Leader for P&M for Asia Pacific (AP) within the Global Commercial Operations function with the mission to Protect and profitably grow Baker Hughes PPS through winning proposals and commercial process excellence


Working as part of the AP team the Commercial Operations Specialist is responsible for co-ordinating and compiling all aspects of the bid preparation process, facilitating and delivering bid and risk related activities for the region; ensuring they are completed on time and to the highest service quality standards.


Technically experienced with good commercial/project management skills, you will need to understand, interpret and respond to technical specifications & documentation within an ITT.



Responsibilities


  • Preparation and review of Tenders, Proposals and Pre-qualification responses, including but not limited to the technical, commercial and contractual aspects of these documents.

  • Manage all aspects of bid preparation efforts in accordance with the Baker Hughes Process and Pipeline business rules & ITO (Inquiry to Order) processes and liaise with regional leadership on bid related matters.

  • Work with the Sales team to facilitate Deal and Risk Reviews to avoid unknown, un-quantified risks during the bid preparation phases.

  • Ensure all pertinent bid related data for the region is accurately entered into Baker Hughes e-CRM system (Deal Machine) in a timely manner.

  • Develop a strong understanding of the key ITO processes and systems and contribute to process simplification efforts to reduce cycle time, improve service quality and reduce costs.

  • Develop strong working partnerships with other functions (Legal, Finance, Tax, Operations, etc.) to enable effective communication, on-time responses, improved information flow to help shape winning and profitable bids.

  • Work closely with the Operations team to ensure that proposals fully reflect the entire scope of work and key assumptions within each bid. Frequent reviews with project managers upon project closure to reconcile estimated to actual costs.

  • Work closely with the Technology team to ensure that technical assessments are completed on time to ensure technical compliance with Clients requirements.

  • Ensure compliance with all corporate commercial practices and standards.



Competencies


  • Detail & Process Orientated

  • Technical Proposal Writing

  • Problem Solving

  • Perseverance & Drive for Results

  • Customer Service Orientation

  • Planning & Organising

  • Composure

  • Informing


 


Qualifications/Requirements


Basic


  • University degree or equivalent - preferably in an engineering or commercial discipline.

  • Minimum 5 years of relevant experience in the Oil & Gas Industry (exposure to Process and Pipeline Services is preferred) in a commercial, operational or project management role.

  • Able to work & communicate in the English language

  • Prior experience in analysing, translating & completing complex bids/proposals.

  • Good communication skills both written and verbal, with the ability to communicate complex information in a simplified fashion.

  • Excellent interpersonal skills - ability to effectively influence and negotiate with all levels of people.

  • Excellent organisational skills and ability to simultaneously manage multiple bids/projects.

  • Financially & commercially astute an understanding of contracts, business financials and commercial risk.

  • Positive, can-do approach to work and to problem solving.

  • Results orientated, self-driven individual with passion, drive, energy and ability to influence without authority in a multi-disciplinary, matrixed environment.

  • Demonstrate a strong interest in a sales/Client facing role and willing and enthusiastic about meeting clients.

  • A team player, willing to give additional input as and when required to meet client based deadlines, often at short notice.



Desired


  • Experience in dealing with P&M projects and equipment.

  • Salesforce.com or similar CRM tool expertise.

  • Paralegal/legal experiences


 


Location


Kuala Lumpur, Malaysia



Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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